MANAGE YOUR ACCOUNT

YOUR ACCOUNT

I can't log in to my account - what should I do ?

  • Check that you have entered your e-mail address correctly
  • Check that the e-mail address you have entered is the same as the one you used to set up your account
  • Check that the password you entered is the same as the one you used to set up your account (otherwise click on «Forgotten your password?»)
  • Make sure that the Accor mobile application or website is not undergoing maintenance: Check «Your support space» at the top of the page to see whether there is a message regarding downtime

Do you need further assistance?

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